Your customers. Your orders.
Your margin.

We build direct ordering, payment and messaging systems for restaurants, takeaways and small businesses — so repeat custom stops passing through a marketplace.

Talk to us What we build

Ordering

The menu arrives in the chat

Customers tap through the menu, build a basket and watch the running total — all inside a conversation they already know how to use.

A phone showing a customer ordering from a menu inside a WhatsApp conversation

The counter

Every order on one screen

A live board for the kitchen or the till. Orders appear the moment they are paid, with totals, collection times and delivery progress.

A browser window showing the live order board with paid orders and delivery status

Payment

Confirmed only once it’s paid

Card payment is taken at the point of order. Nothing reaches the kitchen, and no courier is called, until the money has actually cleared.

An order receipt confirming that payment has been received

What we do

Built for the way small businesses actually work

No app for customers to download, no till to replace, and nothing for the business to install. Everything runs on the phone already in their pocket.

Direct ordering

Customers browse the menu and place an order over WhatsApp. The basket, the running total and the confirmation all happen inside the conversation.

Card payment

Payment taken at the point of order, or settled on collection. An order is only confirmed once the money has actually cleared.

Live order board

One screen for the counter showing every order as it lands, with totals, collection times and delivery progress. It refreshes itself.

See all services

Why direct

The orders you already earned shouldn’t cost a third of their value

Marketplaces are worth paying for when they bring a customer who has never heard of you. Paying the same rate on the regular who orders every Friday is a different proposition entirely.

Keep the customer relationship, and the contact list that comes with it
No commission on repeat orders placed directly
Works alongside existing marketplace listings, not instead of them

The case for direct

Get started

Find out what direct ordering would be worth to you

Tell us roughly what you turn over through delivery apps each month and we’ll work through the numbers with you — no obligation.

Email hello@buchie.co.uk

Your customers. Your orders. Your margin.